SQUEE women’s shoes are listed in EU sizes 34–42, and Kids Ballet Flats in EU sizes 26–33. You can check the size chart detail here: https://www.squeeshoes.com/pages/measure Available sizes vary by style and colour. Select your preferred product to see its current size options; a size being listed does not by itself confirm that it is ready stock.

Stand on a sheet of paper and trace each foot with the pen held upright. Measure in a straight line from the heel to the longest toe. Measure both feet and use the longer measurement with the SQUEE Size Guide. Compare foot length, not the length of another shoe or its sole. Please note that foot length differs from shoe length (which is why we recommend tracing and measuring foot length and not measuring the sole of another shoe for the most accurate fit.

The adult SQUEE Size Guide lists: 22 cm = EU 34; 22.5 cm = EU 35; 23 cm = EU 36; 23.5 cm = EU 37; 24 cm = EU 38; 24.5 cm = EU 39; 25 cm = EU 40; 25.5 cm = EU 41; 26 cm = EU 42. These are foot-length references, not shoe measurements. Also check the selected style’s fit notes. Please also draw a line across the widest part of your foot tracing and measure this. If it is 10cm or above, please size up for the most comfortable fit.

Measure both feet, take the longer measurement, then use the SQUEE Size Guide and the fit notes for your chosen style rather than relying only on your usual size in another brand. That said, they are generally “true to size”. Toe shape, heel height and shoe construction can change how a shoe fits and how a pair feels. Lambskin describes the material; it does not determine the correct size. Do not rely on stretching to correct a tight pair. If you are between two sizes, we generally suggest following the larger size for the most comfortable fit.

Use the longer foot as your starting point. SQUEE’s current size chart does not include half sizes, so compare your measurement with the chart and check the style’s fit guidance. Avoid choosing a smaller pair because you expect it to stretch. If you are between two sizes, we generally suggest following the larger size for the most comfortable fit. If you are still unsure, it is best to make a trip down to our store and our sales assistants will help you find the best fit for your feet. Please buy the size that feels comfortable upon wear.

You can visit us at:
📍 Dunearn Village #01-09A
🕚 11AM – 8PM daily

A selection of styles are also stocked in a number of places in Singapore, although please note that only our store at Dunearn Village carries the full collection.

Some of these stockists are:

The Missing Piece @ New Bahru: 46 Kim Yam Rd, #02-04 New Bahru (School Block, Singapore 239351 

The Missing Piece Studio @ Cluny Court: 501 Bukit Timah Rd, #03-05, Singapore 259760 

Metro Paragon (handbags and shoe department): Paragon Shopping Mall, 290 Orchard Rd, #02-28 Paragon, Singapore 238859 

Fit depends on the particular style and your foot shape. A rounded or square silhouette does not by itself mean a shoe is a “wide fit”. Check the product’s width and instep notes, and make sure there is no painful pressure across the front or top of your foot. Our founder herself has bunions on both feet, and she designed SQUEE shoes to be comfortable for people with bunions too, provided the size is correct. As mentioned above in “Which SQUEE size matches my foot length?”, if the widest part of your foot is 10cm or above, please size up for the most comfortable fit.

If you are still unsure and for individual sizing help, it is best to make a trip down to our store and our sales assistants will help you find the best fit for your feet. Please buy the size that feels comfortable upon wear.

If going down for a physical try on is not possible, please do check in with our team on WhatsApp, and please include the product name, both foot lengths and your fit concern so we can best advise.

Lambskin can soften and adapt with wear, but it should not be relied on to correct the wrong size. Try your new shoes briefly indoors on a clean surface before deciding to keep them. Stop if they pinch, rub or let your heel slip excessively. There is no single break-in period that applies to every style and foot, and SQUEE shoes are generally designed to be comfortable from the very first wear - no break-in period required.

Measure both of your child’s feet while they are standing and use the longer measurement with the children’s size guide. Check that the toes are not compressed and that the strap holds the shoe comfortably. Select by current measurements rather than age alone. The adult chart should not be used for children’s sizing.

We are proud to be a homegrown Singapore label.

Singapore delivery is S$8 per package, with free shipping when you purchase two or more pairs. Check the final delivery charge at checkout before paying.

Ready-stock orders are dispatched within 3–5 working days after payment confirmation. Courier transit time is additional and depends on the destination. Tracking details are shared after dispatch. Check your selected size’s stock status before ordering, especially if you need the shoes for an event.

Pre-orders have an estimated processing time of 60–90 days from order confirmation before dispatch. Courier transit time follows. Check the estimate for the selected product before paying; production or material delays may affect it. If you need a pair for a fixed date, choose confirmed ready stock with enough delivery time.

Check the stock or pre-order message for your selected style, colour and size before adding it to your bag. If the page does not make the status clear, confirm it with us before ordering. An Add to Cart button alone should not be treated as a delivery promise within the ready stock time frame.

Use the tracking details sent after your order is dispatched. If your order is still within its stated processing or pre-order window, tracking may not yet be available. If that window has passed, contact us with your order number and selected product so we can check it.

Check the courier’s delivery details, your usual safe place, building reception and anyone who may have accepted the parcel. If you still cannot locate it, contact us with your order number and tracking number. Keep the courier updates so we can investigate the delivery.

Contact us as soon as possible with your order number and the exact change you need. Whether a change can be made depends on the order’s processing and dispatch status; do not assume it is confirmed until we reply. For a pre-order, include the product and size so we can check its delivery status.

SQUEE offers international shipping. Enter your destination at checkout to see whether delivery is available and the shipping charge for your order. Delivery timing depends on the destination and whether the shoes are ready stock or a pre-order. Check any tax or duty information shown before paying.

Please select “pickup” at check out, and wait for confirmation that your order is ready for collection before making a trip down. Pick up is currently only available at 103 Kallang Avenue, #07-06, Singapore 339504. Self-pickup is not available at Dunearn Village.

Request an exchange within 7 days of receiving your order. Shoes must be unworn, unused and in their original condition, with all original packaging.  Our staff reserve the right to refuse exchanges should the shoes not meet these conditions.  Exchanges depend on available stock; custom-made or special-request items may be excluded. Please contact us before sending or bringing the shoes back to confirm your request.

Send your order number, the style, colour and size you received, and the replacement you would like through Contact. Keep the shoes and packaging in their original condition while we confirm eligibility, stock and the return location. Wait for confirmation before travelling or booking a courier.

For an exchange by courier, the customer pays both the return and replacement delivery charges. In-person exchanges require an agreed location and appointment (either at 103 Kallang Avenue, #07-06, Singapore 339504 or at Dunearn Village, 896 Dunearn Road, Singapore 589472). Contact us first to confirm arrangements and replacement availability. We do not suggest just showing up at either location to prevent disappointment. 

Exchanges are subject to stock availability. If your preferred pair is unavailable, we will discuss the available alternatives with you before arranging the exchange. A higher-priced replacement requires payment of the price difference.

SQUEE’s published policy does not offer change-of-mind returns or refunds. Eligible size or model exchanges can be requested within 7 days of receipt. If an item arrives incorrect or appears faulty, contact us for assessment rather than treating it as a change-of-mind exchange.

Contact us promptly with your order number, a description of the issue, and clear photos of the shoes, size label and packaging. Keep the item and packaging while we assess the problem, and avoid wearing or repairing the shoes before we reply.

Our shoes are crafted from premium lambskin (inside and out) with a superior soft latex cushion for extra comfort 🤍Almost all SQUEE styles use the same premium lambskin uppers and lining that is coupled with this quality latex cushioning, as listed on their product pages. Materials and finishes can vary by design, so check the composition for the specific style and colour you are buying. 

The lambskin is from Italy, with parts (paper, box, packaging, packing) from China.

No. Lambskin is animal leather, so SQUEE styles described as lambskin are not vegan. Check the material description of the exact product rather than assuming that every range has the same composition.

Start with a soft, dry cloth to remove surface dust. Avoid soaking, machine washing and direct heat. Let shoes air-dry before putting them away, and store them away from direct sunlight in a dry, ventilated place. Use only care products suitable for lambskin and follow the product’s care notes.

Treat each finish separately. Use a soft cloth and gentle pressure; avoid abrasive rubbing and pulling on bows, buckles or rosettes. Do not apply a general leather cream or spray to a metallic, coated or patent finish unless it is confirmed suitable. Let the surface dry before storage and keep contrasting colours from rubbing together.

Do not assume a style is waterproof unless its product description explicitly says so. Lambskin will be able to withstand getting a little water on them, but we generally advise to avoid soaking the shoes. If they become wet, gently blot the surface and let them dry naturally, away from radiators, hairdryers and strong sunlight. Follow the care instructions for the material and finish.

Comfort depends on fit, heel height, activity and your feet. Check the chosen product’s cushioning, shape and heel details, and try the fit indoors before wearing it for a full day. While SQUEE shoes generally require no break-in period and are generally blister-free from the first wear, this comfort feature is not a guarantee of no rubbing or suitability for every foot and skin type

Shop the SQUEE collection online, or check Shop In-Store for the current Singapore locations and opening hours. If you are visiting for a particular style, colour or size, confirm its availability first. Online stock and in-store availability may differ.

SQUEE accepts debit and credit card payments online. Any additional payment options available for your order will appear at checkout. Review the total, delivery charges and selected currency before paying.

Yes ✨
Enjoy FREE SHIPPING with every purchase of 2 pairs.

We do drop special promotions every now and then, so do follow us on social media @squeeshoes, Telegram @squeeshoes and sign up for our email list to stay updated on the latest promotions!

Check the code’s expiry, eligible products, minimum spend and whether it can be combined with another offer. Enter it exactly as provided and check the total before paying. If it still does not apply, send the code and a screenshot of the message through Contact; do not send full payment-card details.

Yes. SQUEE E-Gift Cards are listed in S$100, S$200 and S$300 amounts, are valid for one year from purchase, and can be redeemed on the SQUEE website. They are digital, so no physical card is mailed. Check the gift-card page for its current terms.

Use Contact and include everything needed in one message/email: your order number for an existing order, the product, colour and size, and a clear description of the question. For sizing, include both foot lengths; for a product issue, include photos. Keeping the conversation in one channel helps us follow the full history.